Refund Policy

1. All Sales Are Final

Due to the nature of digital goods and the immediate accessibility of our software configurations and account credentials, Nytron does not offer refunds under any standard circumstances. Once a purchase is processed and the product is delivered, the sale is considered complete and non-refundable.

2. Warranty Coverage

Certain products, such as game accounts, may carry a specific warranty period (e.g., 6 hours) clearly stated on the product page. Refund or replacement requests will only be considered if they meet the following criteria:

• The request is made within the specified warranty timeframe.
• The user provides a valid, verifiable reason for the failure of the product (e.g., account credentials not working upon delivery).
• The failure is not the result of user negligence, modification, or violation of the Terms of Service.

3. Compensation First Policy

In the event of a valid warranty claim, Nytron operates on a Replacement-First basis. If your product is found to be defective under warranty:

• You will receive compensation in the form of a replacement product (a new version or fresh set of credentials) whenever possible.
• Monetary refunds to the original payment method will only be processed if Nytron is unable to provide a functional replacement for the defective item.

4. Chargebacks and Disputes

Initiating a chargeback or payment dispute through your bank or payment provider without first contacting Nytron support is a violation of this policy. Any user who initiates a forced chargeback will be permanently banned from all Nytron services, and their access to purchased software will be immediately revoked without the possibility of appeal.

5. Support Requests

If you believe you are entitled to a replacement under your product's warranty, please contact our support team via our Discord server. You must provide your Order ID and clear evidence of the issue to begin the verification process.